The Resource Be quiet, be heard : the paradox of persuasion, by Susan R. Glaser, Peter A. Glaser ; with Arlene Matthews, (electronic resource)

Be quiet, be heard : the paradox of persuasion, by Susan R. Glaser, Peter A. Glaser ; with Arlene Matthews, (electronic resource)

Label
Be quiet, be heard : the paradox of persuasion
Title
Be quiet, be heard
Title remainder
the paradox of persuasion
Statement of responsibility
by Susan R. Glaser, Peter A. Glaser ; with Arlene Matthews
Title variation
Paradox of persuasion
Creator
Contributor
Subject
Language
eng
Summary
Learn the secrets instinctively known to charismatic, persuasive communicators and reap the rewards of stronger relationships and increased influence in every area of life. Communicating effectively is a learned behavior. Virtually anyone can become a more influential and persuasive communicator. This ground-breaking book reveals concrete methods proven over 35 years of research, teaching, and consulting to address a wide range of communication challenges that organizations and individuals face. Readers learn to raise delicate issues, convince without being overbearing, and to constructively resolve conflict and criticism. Based on international award-winning research, BE QUIET, BE HEARD rejects canned formulas that leave little room for adaptability. When people attempt to speak using pre-packaged sound bytes, others see right through the one-size-fits-all technique. In lieu of staid formulas, this book offers models that provide flexible guidelines and progressive steps that can be easily adapted to specific communication challenges
Member of
Cataloging source
VALIL
Dewey number
153.6
Illustrations
illustrations
Index
no index present
LC call number
BF637.P4
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Series statement
Freading eBooks
Target audience
adult
Be quiet, be heard : the paradox of persuasion, by Susan R. Glaser, Peter A. Glaser ; with Arlene Matthews, (electronic resource)
Label
Be quiet, be heard : the paradox of persuasion, by Susan R. Glaser, Peter A. Glaser ; with Arlene Matthews, (electronic resource)
Link
https://epl.freading.com/ebooks/details/r:download/OTc4MDk3NzI2MTg2NA==
Publication
Copyright
Note
"Building trust through conflict"--Cover
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Related Items
Antecedent source
unknown
Bibliography note
Includes bibliographical references (pages 185-186)
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
ocn899208945
http://library.link/vocab/cover_art
https://secure.syndetics.com/index.aspx?isbn=9780986285912/LC.GIF&client=780-496-1833&type=xw12&upc=&oclc=%28Sirsi%29%20f899208945
Dimensions
unknown
http://library.link/vocab/discovery_link
{'EPLMNA': 'https://epl.bibliocommons.com/item/show/1420762005'}
Edition
3rdd edition.
Extent
1 online resource (187 pages).
File format
unknown
Form of item
online
Isbn
9780986285912
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
  • (Sirsi) f899208945
  • (CaAE) f899208945

Library Locations

    • Stanley A. Milner (Downtown)Borrow it
      7 Sir Winston Churchill Square, Edmonton, AB, T5J 2V4, CA
      53.542897 -113.48975860000002
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