The Resource Messages : the communication skills book, Matthew McKay, Martha Davis, Patrick Fanning, (electronic resource)

Messages : the communication skills book, Matthew McKay, Martha Davis, Patrick Fanning, (electronic resource)

Label
Messages : the communication skills book
Title
Messages
Title remainder
the communication skills book
Statement of responsibility
Matthew McKay, Martha Davis, Patrick Fanning
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
Dewey number
302.2
Illustrations
illustrations
Index
index present
LC call number
P90
LC item number
.M253 2009
Literary form
non fiction
Nature of contents
bibliography
Target audience
adult
Label
Messages : the communication skills book, Matthew McKay, Martha Davis, Patrick Fanning, (electronic resource)
Link
http://epl.lib.overdrive.com/ContentDetails.htm?ID=8F291D61-299E-4811-B44C-F128B8210B5D
Publication
Copyright
Alternative Format
Antecedent source
unknown
Bibliography note
Includes bibliographical references (pages [343]-348) and index
Carrier category
online resource
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type MARC source
rdacontent
Contents
Basic skills. Listening -- Self-disclosure -- Expressing -- Advanced skills. Body language -- Paralanguage and metamessages -- Hidden agendas -- Transactional analysis -- Clarifying language -- Conflict skills. Assertiveness training -- Fair fighting -- Validation strategies -- Negotiation -- Social skills. Prejudgment -- Making contact -- Family skills. Couples skills -- Communicating with children -- Family communications -- Public skills. Influencing others -- Public speaking -- Interviewing
Control code
ocn776590482
Dimensions
unknown
Edition
Third edition.
Extent
1 online resource (vi, 358 pages)
File format
unknown
Form of item
online
Isbn
9781572248533
Isbn Type
(electronic bk.)
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Other physical details
illustrations.
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
  • (Sirsi) o776590482
  • (CaAE) o776590482
  • (OCoLC)776590482

Library Locations

    • Stanley A. Milner (Downtown)Borrow it
      7 Sir Winston Churchill Square, Edmonton, AB, T5J 2V4, CA
      53.542897 -113.48975860000002
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