Coverart for item
The Resource Service failure : the real reasons employees struggle with customer service and what you can do about it, Jeff Toister. --

Service failure : the real reasons employees struggle with customer service and what you can do about it, Jeff Toister. --

Label
Service failure : the real reasons employees struggle with customer service and what you can do about it
Title
Service failure
Title remainder
the real reasons employees struggle with customer service and what you can do about it
Statement of responsibility
Jeff Toister. --
Creator
Subject
Language
eng
Cataloging source
DLC
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
bibliography
Target audience
adult
Service failure : the real reasons employees struggle with customer service and what you can do about it, Jeff Toister. --
Label
Service failure : the real reasons employees struggle with customer service and what you can do about it, Jeff Toister. --
Publication
Copyright
Note
  • "AMACOM"
  • Includes bibliographical references, Internet addresses and index
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Control code
1535576
http://library.link/vocab/cover_art
https://secure.syndetics.com/index.aspx?isbn=9780814431993/LC.GIF&client=780-496-1833&type=xw12&upc=&oclc=%28Sirsi%29%20LSC2380504
http://library.link/vocab/discovery_link
{'EPLJPL': 'https://epl.bibliocommons.com/item/show/1155746005'}
Extent
v, 202 pages
Isbn
9780814431993
Isbn Type
(pbk.)
Lccn
2012021284
Media category
unmediated
Media MARC source
rdamedia
Other physical details
illustrations
System control number
  • (Sirsi) LSC2380504
  • (OCoLC)794037036
  • LSC2380504

Library Locations

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      53.5234444 -113.59114499999998
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