The Resource Who's your Gladys? : how to turn even your most difficult customer into your biggest fan, Marilyn Suttle and Lori Jo Vest

Who's your Gladys? : how to turn even your most difficult customer into your biggest fan, Marilyn Suttle and Lori Jo Vest

Label
Who's your Gladys? : how to turn even your most difficult customer into your biggest fan
Title
Who's your Gladys?
Title remainder
how to turn even your most difficult customer into your biggest fan
Statement of responsibility
Marilyn Suttle and Lori Jo Vest
Creator
Contributor
Subject
Genre
Language
eng
Cataloging source
DLC
Dewey number
658.8/12
Index
index present
LC call number
HF5415.5
LC item number
.S885 2009
Literary form
non fiction
Nature of contents
bibliography
Target audience
adult
Label
Who's your Gladys? : how to turn even your most difficult customer into your biggest fan, Marilyn Suttle and Lori Jo Vest
Publication
Copyright
Bibliography note
Includes bibliographical references and index
http://library.link/vocab/branchCode
  • EPLWOO
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Control code
2009013269
Dimensions
24 cm
Extent
xiii, 224 pages
Isbn
9780814414392
Lccn
2009013269
Media category
unmediated
Media MARC source
rdamedia
http://library.link/vocab/recordID
u765814
System control number
  • (Sirsi) a765814
  • (OCoLC)319157192
  • (CaAE) a765814

Library Locations

    • Woodcroft (Westmount)Borrow it
      13420 114 Avenue, Edmonton, AB, T5M 2Y5, CA
      53.5640332 -113.55358569999999
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